As Facilities Manager, Nellie Bonin oversees the Housekeeping and Grounds teams, helping keep the property spotless, well maintained, and visually welcoming for every guest. With a natural eye for design and a genuine appreciation for the small details that shape a polished experience, she brings both creativity and practicality to her role.
In addition to supporting the day-to-day care of the property, Nellie also serves as Project Manager for facilities improvement projects at The Haven. Her sharp focus on quality and efficiency ensures that each initiative is handled with care, from planning through completion. Guests and team members alike benefit from her thoughtful approach, strong organizational skills, and commitment to maintaining an environment that feels beautiful, functional, and well cared for.